Company / Support
Service & Warranty
LENJEX supports installed machines with spare parts, technical guidance, commissioning advice and order-specific warranty terms.
Support
Keeping machines running
Common parts such as panels, boards, heaters, valves, filters and transducers can be supplied, with the model number used to identify the correct replacement.
Technical guidance is available for installation, commissioning, settings and routine maintenance.
- Spare parts supply
- Installation and commissioning advice
- Technical guidance
- Maintenance support
Warranty
Warranty terms
Warranty terms are agreed for the order and configuration, and should be confirmed before purchase together with the equipment specification.
Warranty does not cover bypassing safety devices, using unapproved chemistry or operating outside the intended process.
- Order-specific terms
- Correct operating conditions
- Approved chemistry
- Safety devices retained
Service Questions
Service and warranty questions
Provide the machine model number and a photograph of the part. The service team matches it against the build record.
Guidance is available for installation, commissioning and settings, with arrangements confirmed for the order.
Bypassing safety devices, using unapproved chemistry or operating outside the intended process; the exact terms are agreed per order.